Chartwells Request

This service is for use by Chartwells staff members only.
A short description to explain the nature of a ticket.
The Facilities team has multiple departments. To help assign the ticket to  the proper team, please select from the following departments:

Carpentry

Door, window, floor and ceiling problems. Hanging pictures or items on walls. Signage and sign changes. Bulletin board or shelving requests.

Painting

All painting, patching and re-finishing needs.

Mechanical

Electrical, plumbing, heating and AC problems. All exterior lighting. Running toilets, dripping faucets, or leaks. Space is too warm or cold.

Custodial

All cleaning needs in all buildings except residence halls. Chalkboard and white board supplies. Non-urgent light bulb replacement.

Grounds

All grounds related issues. Any problems with sidewalks, roadways and snow removal. Icy or slippery roadways or sidewalks.

Plant Services

Moving, setups, brochure deliveries, spills cleanup. Urgent bulb replacement. Pick up of items for shredding.

Operational Services

Administration issues or requests. All elevator issues. Requests will go directly to the Facilities office Admin. Use this if you are not sure which trade is appropriate.

Security

Key issues, lock problems, fire alarm, security systems and card access systems. Replace discharged fire extinguisher.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
The due date indicates the date that the work on the ticket is to be completed. If the ticket has estimated hours associated, the due date is the end of the resource allocation range.
File attachments associated with the ticket.
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